Description: Segment 1 After the credits, a living room is seen with a GP talking on the phone to a patient, about how his son John has joined his practice. The son listens to the conversation, fiddling with a silver milk jug. The father explains to the son that the patient, who John saw earlier, was worried about his visit. John protests that the daughter simply has measles and that he gave straightfoward advice. The father says that general practice consists of a lot more than straightfoward diagnoses, and that John must get to know his patients well. A montage of John training to be a doctor is shown, with his father talking over the top about how although he learnt many facts, he must now take the time to learn that his patients are real people and try to gain their confidence. Time start: 00:00:00:00 Time end: 00:06:14:02 Length: 00:06:14:02 Segment 2 The older GP talks about one particular relationship he has had with one family. A flashback shows him some years before when he is younger. A man has a car accident and the doctor tends to him in a nearby cottage. The man then marries the woman who lives in the cottage and they have a daughter. The doctor assists with her birth and sees her when she's ill. The doctor then tells the mother that she herself is looking tired and asks her to come to the surgery. Time start: 00:06:14:02 Time end: 00:12:25:06 Length: 00:06:11:04 Segment 3 At the surgery she confesses she drinks twenty cups of tea a day through worry that her husband is having an affair. He proceeds to investigate the reason behind this excessive tea-drinking. She asks the doctor's advice and says she is considering a divorce. The doctor hands her a cigarette and tells her to tackle the problem in a different way, and the couple stay together. The wife's mother then falls ill and the doctor sees her and tells her she has one year left to live. The doctor and the elderly lady become good friends and he often drops in for a cup of tea, always taking milk from the lady's silver milk jug. The elderly lady dies but leaves the doctor her jug. Back in the living room, the father stresses to John the importance of getting to know the patients. The telephone rings and the father is called out to see a patient and asks his son to come along. Time start: 00:12:25:06 Time end: 00:18:30:00 Length: 00:06:04:23